Bespoke Smartsheet Solutions
We blend our business experience, Smartsheet expertise and a personal commitment to each project to create bespoke Smartsheet solutions, delivered in an engaging, personalised manner.
We are a solution-focused, innovative business, who are on your side to deliver the transformation you seek.
We listen, we ask lots of questions, then we work with you to recommend and develop your solution. We won’t sell you things you don’t need.
We are not lifelong consultants, we have all spent years working ‘client side’ so we understand the challenges and pressures. We are proud to hear many of our clients say that they feel we are part of their team.
Smartsheet Platinum Partners
We are proud to be a Smartsheet Platinum Partner.
Platinum Partner status is awarded for the highest levels of professionalism, quality of work and customer service. Working with a Platinum Partner means the delivered work is of the highest quality and that you are working with accredited Smartsheet Consultants who will bring best practices & latest thinking to you.
Working with a Platinum Partner means you get the best solution for your needs; delivered and deployed effectively and efficiently, so you reap the benefits faster.
Being a platinum partner means…
- Cheetah Transformation built solutions are reviewed and approved by Smartsheet
- All our Smartsheet Consultants hold Professional Service qualification, this is the highest level of accreditation that Smartsheet have
- Our customers have provided references to Smartsheet or have jointly published case studies with us
- We work closely with Smartsheet covering business planning, learning & developments and the latest updates
Leadership Team
Rob Eberstein
Managing Director
Rob began his career in retail before moving into consultancy, where he specialises in helping cross-functional teams achieve more through better processes and teamwork. A firm believer in the power of simple technology to support teams, this passion has been a driving force throughout his career.
In 2018, while searching for a platform to support new product development processes at Arla Foods, Rob discovered Smartsheet. He describes this as the “lightbulb moment” of his career. That same day, he reached out to Smartsheet to join their Partner Programme and Cheetah Transformation was born.
Smartsheet Partner Certifications: Solution Professional Certified, Sales Professional Certified, Sales Consultant Certified, Sales Engineer Certified.
Gary Thornton
Operations Director | Senior Consultant
Gary brings 30 years of operational leadership across retail, e-commerce and manufacturing, with a specialist focus on business transformation and management information. His strategic approach has delivered measurable results for major organisations including GAME Group, Amazon UK, and Wyevale Garden Centres, where his passion for driving large-scale change has consistently improved operational performance and competitive positioning.
Having successfully led critical departments across Supply Chain, Merchandising, Inventory Control, Profit Protection, and Data Governance, Gary brings a unique perspective, understanding how data quality directly impacts bottom-line performance and operational excellence.
Smartsheet Partner Certifications: Solution Professional Certified, Solution Consultant Certified, Solution Architect Certified, Sales Professional Certified, Customer Success Certified.
Helen Coen
Sales Development Manager | Customer Success
Helen brings over 20 years of experience in retail and project management to her role as Sales Development Manager. Having led categories at Jessops, Clinton Cards and Best Buy, she combines a sharp commercial eye with deep operational knowledge.
Since joining Cheetah Transformation in 2020, Helen has brought that same energy and expertise, helping clients adopt and scale collaborative work management solutions. As a Smartsheet Aligned Certified Sales Professional, she is a trusted expert in guiding businesses through complex rollouts and ensuring long-term value.
Helen is known for her commitment to client success and her ability to blend strategic thinking with hands-on delivery. Whether supporting clients or collaborating with Smartsheet partners, Helen ensures clients feel supported, empowered and ready to grow.
Smartsheet Partner Certifications: Solution Professional Certified, Solution Consultant Certified, Sales Professional Certified, Sales Consultant Certified, Customer Success Manager Certified, Brandfolder Solution Specialist.
Tim Saunders
Senior Solutions Architect
Tim brings over two decades of digital delivery expertise to his role as Senior Solutions Architect. Whether working with multinational corporations or public sector organisations, he has consistently helped diverse teams build strategic capabilities and deliver value through digital transformation.
At Cheetah Transformation, Tim leads the design and implementation of advanced Smartsheet solutions for clients, helping them improve efficiencies and integrate Smartsheet into their business processes. He works closely with clients to ensure projects run smoothly from discovery to delivery while shaping best practices in solution architecture.
Tim is a natural problem solver known for his hands-on, outcome-focused approach. His expertise covers transformation strategy, service and product delivery, change management, integration and automation.
Smartsheet Partner Certifications: Solution Professional Certified, Solution Consultant Certified, Solution Architect Certified, Brandfolder Solution Specialist
Rob Eberstein
Managing Director
Rob began his career in retail before moving into consultancy, where he specialises in helping cross-functional teams achieve more through better processes and teamwork. A firm believer in the power of simple technology to support teams, this passion has been a driving force throughout his career.
In 2018, while searching for a platform to support new product development processes at Arla Foods, Rob discovered Smartsheet. He describes this as the “lightbulb moment” of his career. That same day, he reached out to Smartsheet to join their Partner Programme and Cheetah Transformation was born.
Smartsheet Partner Certifications: Solution Professional Certified, Sales Professional Certified, Sales Consultant Certified, Sales Engineer Certified.
Gary Thornton
Operations Director | Senior Consultant
Gary brings 30 years of operational leadership across retail, e-commerce and manufacturing, with a specialist focus on business transformation and management information. His strategic approach has delivered measurable results for major organisations including GAME Group, Amazon UK, and Wyevale Garden Centres, where his passion for driving large-scale change has consistently improved operational performance and competitive positioning.
Having successfully led critical departments across Supply Chain, Merchandising, Inventory Control, Profit Protection, and Data Governance, Gary brings a unique perspective, understanding how data quality directly impacts bottom-line performance and operational excellence.
Smartsheet Partner Certifications: Solution Professional Certified, Solution Consultant Certified, Solution Architect Certified, Sales Professional Certified, Customer Success Certified.
Helen Coen
Sales Development Manager | Customer Success
Helen brings over 20 years of experience in retail and project management to her role as Sales Development Manager. Having led categories at Jessops, Clinton Cards and Best Buy, she combines a sharp commercial eye with deep operational knowledge.
Since joining Cheetah Transformation in 2020, Helen has brought that same energy and expertise, helping clients adopt and scale collaborative work management solutions. As a Smartsheet Aligned Certified Sales Professional, she is a trusted expert in guiding businesses through complex rollouts and ensuring long-term value.
Helen is known for her commitment to client success and her ability to blend strategic thinking with hands-on delivery. Whether supporting clients or collaborating with Smartsheet partners, Helen ensures clients feel supported, empowered and ready to grow.
Smartsheet Partner Certifications: Solution Professional Certified, Solution Consultant Certified, Sales Professional Certified, Sales Consultant Certified, Customer Success Manager Certified, Brandfolder Solution Specialist.
Tim Saunders
Senior Solutions Architect
Tim brings over two decades of digital delivery expertise to his role as Senior Solutions Architect. Whether working with multinational corporations or public sector organisations, he has consistently helped diverse teams build strategic capabilities and deliver value through digital transformation.
At Cheetah Transformation, Tim leads the design and implementation of advanced Smartsheet solutions for clients, helping them improve efficiencies and integrate Smartsheet into their business processes. He works closely with clients to ensure projects run smoothly from discovery to delivery while shaping best practices in solution architecture.
Tim is a natural problem solver known for his hands-on, outcome-focused approach. His expertise covers transformation strategy, service and product delivery, change management, integration and automation.
Smartsheet Partner Certifications: Solution Professional Certified, Solution Consultant Certified, Solution Architect Certified, Brandfolder Solution Specialist
Creating transformation across the world
Cheetah Transformation works with leading companies in the UK, EU and North America to implement Smartsheet solutions and change the way they work for the better.
About us
